Privacy Policy
Last updated: 7 August 2026
Hendy HR Consulting Pty Ltd is committed to handling personal information responsibly and maintaining appropriate privacy, confidentiality and data protection practices.
This Privacy Policy explains how Hendy HR collects, uses, discloses, stores and protects personal information when you visit our website, contact us, subscribe to our communications, apply for a position or engage with our services.
Personal information we may collect
The personal information we collect depends on how you interact with us and the services being provided. It may include:
your name, contact details and address;
your employer, business name, position and industry;
information provided through website forms, enquiries, appointments or correspondence;
employment history, qualifications, references, resumes and recruitment information;
employment, remuneration, leave and workplace information;
performance, conduct, grievance, investigation or disciplinary information;
health, injury, workers’ compensation or workplace adjustment information;
information required to provide human resources, employment relations, workplace health and safety, recruitment or related services; and
other personal, sensitive or confidential information provided in connection with our services.
Where Hendy HR provides services to an employer, we may receive information about its employees, contractors, candidates or other workplace participants from the employer or its authorised representatives.
Website information
When you use our website, certain technical information may be collected automatically. This may include:
your internet protocol address;
browser and device information;
pages visited and time spent on the website;
referring websites or search terms;
approximate location information;
interactions with website forms and links; and
cookie and analytics information.
This information may be used to operate, secure, maintain and improve the website and to understand how visitors use it.
How we collect information
Hendy HR may collect personal information:
directly from you;
from a client or its authorised representative;
through website forms, email, telephone or appointments;
when you subscribe to updates or resources;
when you apply for a position or participate in a recruitment process;
through approved business and technology systems;
from publicly available sources;
from referees or professional contacts where authorised; and
from other parties where permitted or required by law.
If you provide information about another person, you are responsible for ensuring you are authorised to do so.
How we use information
Hendy HR may use personal information to:
respond to enquiries and communicate with you;
provide human resources, employment relations, workplace health and safety, recruitment and related services;
prepare workplace documents, policies, advice and client materials;
assist with workplace matters, investigations, grievances, performance and conduct processes;
manage recruitment, candidate assessment and reference checking;
arrange appointments and manage client relationships;
operate and administer our business;
maintain and improve our website, systems and services;
meet legal, insurance, professional and regulatory requirements; and
send HR updates, resources and service information where permitted.
Hendy HR does not sell or rent personal information.
Cookies and analytics
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage and improve visitor experience.
Website hosting, analytics, form, scheduling and marketing service providers may collect or process limited technical and interaction information on our behalf.
You can manage or disable cookies through your browser settings. Disabling cookies may affect how parts of the website operate.
Marketing communications
Hendy HR may send HR updates, resources, newsletters or information about our services where you have subscribed, consented or where otherwise permitted by law.
You can unsubscribe at any time by using the unsubscribe link in a communication or by contacting us. We may still send communications that are reasonably necessary to provide services or administer an existing client relationship.
Service providers and overseas support
Hendy HR may use authorised personnel and third-party service providers to operate its business, maintain its website and systems, communicate with clients and deliver services. These may include information technology, cloud, website, analytics, human resources, customer relationship management, administrative, automation and artificial intelligence-enabled service providers.
Hendy HR also engages authorised Philippines-based support personnel through a third-party workforce provider. The current workforce provider maintains ISO/IEC 27001 information security certification. Access to information is limited to what is reasonably required for authorised duties, and personnel are subject to confidentiality, data protection and security requirements.
Some service providers may store or process information outside Australia. Hendy HR uses providers having regard to the nature of the information, the services provided and available security protections.
Technology, automation and artificial intelligence-enabled functionality may be used to support productivity, connect approved systems and assist with business and professional activities. Technology is used as a support tool and does not replace professional judgement.
Disclosure of information
Hendy HR may disclose personal information to:
the relevant client and its authorised representatives;
Hendy HR personnel and approved service providers;
prospective employers during an authorised recruitment process;
professional advisers, insurers, regulators or government bodies;
technology, cloud, website and administrative service providers; and
other parties where authorised, reasonably necessary to provide the requested services or required by law.
Hendy HR takes reasonable steps to limit disclosure to information relevant to the authorised purpose.
Security and retention
Hendy HR takes reasonable steps to protect personal and confidential information from misuse, interference, loss and unauthorised access, modification or disclosure.
Security measures may include approved business systems and devices, individual user accounts, access restrictions, password protection, multifactor authentication where supported, confidentiality obligations and information technology support.
No electronic storage or transmission method can be guaranteed to be completely secure. However, Hendy HR takes reasonable steps to identify and reduce foreseeable risks.
Information is retained only for as long as reasonably required to provide services, maintain appropriate records, meet legal or insurance requirements, resolve disputes or meet another authorised business purpose.
When information is no longer required, Hendy HR takes reasonable steps to securely delete, destroy or de-identify it, subject to legal, technical and backup limitations.
Access and correction
You may contact Hendy HR to request access to, or correction of, personal information we hold about you.
Where information is held by Hendy HR on behalf of a client employer, you should generally direct your request to that employer. Hendy HR will reasonably assist the client to respond where appropriate.
We may need to verify your identity before responding. Access may be limited where required or permitted by law or where providing access would affect another person’s privacy, confidentiality or legal rights.
Data incidents
Hendy HR requires personnel to report any actual or suspected loss, misuse, unauthorised access or disclosure of information promptly.
Where an incident occurs, Hendy HR will take reasonable steps to contain and assess it, reduce potential harm and notify affected clients, individuals or regulators where required by law or contract.
Third-party websites
Our website may contain links to third-party websites or services. Hendy HR is not responsible for the privacy, security or content practices of those third parties. You should review their privacy policies before providing information to them.
Changes to this Privacy Policy
Hendy HR may update this Privacy Policy when its services, systems, providers, legal obligations or information-handling practices change.
The current version will be published on this page with the date it was last updated.
Contact and privacy concerns
Questions, requests or concerns about this Privacy Policy or Hendy HR’s handling of personal information can be directed to:
Hendy HR Consulting Pty Ltd
Email: admin@hendyhr.com.au
Hendy HR will review and respond to privacy concerns within a reasonable period.